Our Services

Face-to-Face Interpretation: Interpretation between the service provider and the client at a location requested by the service provider.

Group Interpretation: Interpreters are present in a group setting and interpret consecutively to clients.

Telephone Conference Calls: Interpreters are available to interpret between the service provider and the client (Note: the call needs to be initiated by the service provider)

Message Relay: Interpreters will communicate your message to the client in their language of choice.

Sight Translation: Interpreters will verbally interpret written text.

We provide free interpretation services for victims of abuse and violence.

Types of Services

Free Language Interpretation:

The following FREE of charge interpretation services are available to service providers working with  clients who are:

  • victims/survivors of domestic violence/abuse
  • victims/survivors of sexual violence
  • survivors of human trafficking
  • victims/survivors of elder abuse,
  • coming from a refugee camp where it has been proven that they are survivors of war and trauma (i.e. rape, sexual assault, domestic violence).

Please make sure your client is eligible for the FREE service before making an interpretation request.

Cancellation Policy: Cancellation requests are to be made 24 hours prior to the date and time of the assignment. Although free-service requests will not be charged for late cancellations, a 24 hour notice will allow us to provide interpretation services to other clients in need.

Fee-for-Service Requests

Competitive rates are available for generic interpretation requests. We also offer reasonable translation rates for all your documents. Please call us at 613-729-3145 to find out our most updated rates.

Cancellation Policy: Cancellation requests are to be made 24 hours prior to the date and time of the assignment. Failure to cancel will result in a two hour minimum charge which will be invoiced to you.