"IWSO’s interpreters are better trained and more sensitive to the emotional needs of clients, compared to other agencies."
-Somerset West CHC
"IWSO is our 1st choice for assignments. IWSO's turn around time is always very quick and they have always been very professional and respectful with clients. I have never been disappointed."
-Children’s Aid Society Ottawa
"I have utilized IWSO interpretation services, in a professional capacity, for approximately eighteen years overall, and in my current job for over twelve. Consistently, the experience has been truly exceptional. Whether it is the ease, reliability and timeliness in which the interpretation services can be accessed, or the quality of the service itself. The interpreters are professional, reliable, highly skilled and consistent in how they deliver the service. I expect the highest quality of service and it is always provided. All, the interpreters and the supervisors, continuously seek and invite feedback in an effort to ensure that their services best meet the needs of the community. It is always obvious that the interpreters take pride in the job they do and in being associated with IWSO."
-Ottawa Police Service
"I’ve been working with IWSO interpreters for many years. The interpreters are always punctual, professional in working with clients, and very kind to those who have experienced past trauma. I have also used IWSO translators for document work. I’m always amazed at how quickly materials are provided to me. There are certainly other translation/interpretation services available in Ottawa, but I prefer knowing that I’m supporting an organization that does so much for our community. "
-Ronalee Carey Law Office
"Very flexible; last minute changes are easy to make."
-Beach & Munsterman Associates
"Very good. They are experienced and professional. The billing is handled professionally - IWSO knows how much Legal Aid will pay."
-Ottawa Immigration Solution
"Well-trained interpreters, especially in the area of emotional sensitivity and cultural awareness."
-Somerset West CHC
"Quality of service. Breadth of language coverage. Mandate to support women who have been abused."
-Ottawa Immigration Solution